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24 Nov

September’s Food4Thought – operations & processes

We can help make your business slicker and smarter with the right processes…. This month’s Food4Thought dinners were themed around processes – the machine behind any business. If you want to build a business that is saleable and scalable, or one that runs without you so you’re free to take the time out you crave, robust systems and processes should be the first step. Our ambitious business owners and leaders discussed: What are the critical processes every business needs? How do you find the time to implement and maintain processes? How can you make sure staff are compliant? How can processes assist with sales and marketing? If systems and processes run a business, it’s the people who run the systems and processes, so there was also a link to our previous talent discussions at this month’s dinners. The starting point for discussions was about the basics – what are the crucial systems and processes every business needs to operate? For owner-operator businesses this was a shorter list than for the...

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8 Sep

July’s Food4Thought – finance & cash

Cash is king Our ambitious business owners discussed the critical topic of finance and cash at last month’s Food4Thought dinners. We ranged over all the key areas that small businesses are exposed to when it comes to finances: Getting paid on time – what to do and what not to do How technology can help manage finances Payment terms and what to do about them Access to funding Knowing your numbers and what to expect from your accountant Managing the risk of depending on one large customer As usual, there were lots of ideas and suggestions from around the dinner tables in Leeds, Sheffield and Newcastle, with recommendations made for great credit control and debt recovery partners, as well as accountancy technology such as Xero which can save time and make keeping track of your numbers simple. Some of the main tips included: Working with customers with shared values means you’re less likely to have problems getting paid on time (or at all!) Check out this blog on values from...

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